# Technical Support

> Feature behavior and troubleshooting for Subrite’s technical support, development and operations teams.

## How to navigate

Use these guides for feature behavior and troubleshooting. Administrators contains routine user instructions; Developers covers external integrations. Check each article’s source revision and verification limits before applying its conclusions.

## Pages in this Role

- [Plans & products](https://www.subrite.no/technical-support/products-plans-and-packages?md=true): Products define what a subscription includes. Plans set recurring prices and renewal terms; packages define the starting offer.
- [Members & lists](https://www.subrite.no/technical-support/members-and-lists?md=true): Member records identify people and companies; subscriptions hold their agreements; lists group member records.
- [Insights](https://www.subrite.no/technical-support/insights?md=true): Insights reports show subscription counts, activity, estimated subscription value and successful payments.