# Podcast users
**Summary:** Podcast users shows member counts for Spotify connections and month-to-date feed access through other apps. The counts can overlap.
- Role: [Technical Support](https://www.subrite.no/technical-support)
- Source: https://www.subrite.no/technical-support/insights-podcast-users
- Updated: 2026-09-28
- Markdown index: https://www.subrite.no/technical-support/llms.txt
Total adds the Spotify and Other apps counts, so it cannot measure unique listeners.
## Sources and counting rules
| Series | Stored measure | Date used for the graph |
| --- | --- | --- |
| Spotify | Distinct members with a Spotify user record; separate counts for All and Active. | Summary `createdAt`. |
| Other apps | Distinct members with feed access from the start of the month through the recorded date. | Summary `dataDate`. |
The report does not measure Spotify listening or establish when a connection was last used.
Other-apps aggregation reads `podcast_access_daily`, already deduplicated by member, podcast and day. It deduplicates members again across all podcasts for the overall count. Summing individual podcast audiences would count people repeatedly.
When no date is supplied, the other-apps writer uses the previous day and its month start. Feed access records an app requesting the episode list, not a completed play. [Snapshot writers](https://github.com/subrite/subrite-crm/blob/6cd1850569be3b1702ca736a19320c7626efb7bc/api-server/src/modules/stats/services/stats-store.service.ts#L986-L1150).
## Active and All
**Active** selects the stored active count; changing the filter does not recalculate old snapshots against today's subscriptions.
The other-apps writer checks active owned subscriptions or accessible shared seats in the same tenant. It also excludes deleted members from the active count. The Spotify writer uses `EffectiveMemberPackageStatusView` to check active owner or shared-subscription counts.
The two active checks use different implementations. For an unexplained Active discrepancy, inspect both writers and the view before assuming identical tenant filtering. **All** selects the unrestricted connection or feed-access count; it still requires the relevant source record. [Active calculations](https://github.com/subrite/subrite-crm/blob/6cd1850569be3b1702ca736a19320c7626efb7bc/api-server/src/modules/stats/services/stats-store.service.ts#L1033-L1150).
## Period selection and totals
Each repository selects its latest available snapshot inside each requested period and date range. Spotify and other apps can therefore use different saved dates in the same column. [Spotify selection](https://github.com/subrite/subrite-crm/blob/6cd1850569be3b1702ca736a19320c7626efb7bc/api-server/src/modules/stats/repositories/spotify-user-summary.repository.ts#L27-L107), [feed-access selection](https://github.com/subrite/subrite-crm/blob/6cd1850569be3b1702ca736a19320c7626efb7bc/api-server/src/modules/stats/repositories/podcast-access-summary.repository.ts#L28-L104).
The selected granularity changes snapshot grouping, not the feed-access measurement window. Daily and weekly columns still show month-to-date access. Quarterly and yearly columns take the final available month-to-date snapshot, rather than summing monthly audiences.
The service always returns two fixed series, with no Others category. **Details** shows their separate counts; **Total** adds them. For example, 120 connections plus 80 feed-access members produces 200, even if 30 members belong to both groups. The summaries contain no overlap count from which to calculate unique combined reach. [Series assembly](https://github.com/subrite/subrite-crm/blob/6cd1850569be3b1702ca736a19320c7626efb7bc/api-server/src/modules/stats/services/stats.services.ts#L675-L704).
Hiding a Details series changes the tooltip total and percentage denominator. Switching to Total sums both underlying series regardless of hidden labels. Tooltip percentages describe the visible counts' shares, not growth. [Tooltip calculation](https://github.com/subrite/subrite-crm/blob/6cd1850569be3b1702ca736a19320c7626efb7bc/frontend/src/ui/StatsView/index.tsx#L182-L246), [Total calculation](https://github.com/subrite/subrite-crm/blob/6cd1850569be3b1702ca736a19320c7626efb7bc/frontend/src/ui/StatsView/index.tsx#L337-L375).
## Diagnostic checks
| Symptom | Check and interpretation |
| --- | --- |
| Other apps falls near a month boundary | Compare `dataDate` values. A new month restarts the accumulation window. |
| Daily and weekly values look similar | Compare the latest snapshot selected by each view. Neither calculates a daily or weekly unique audience. |
| Podcast totals exceed the overall audience | Check whether the same members accessed several podcasts. The overall count deduplicates across podcasts. |
| Total differs after changing view | Restore hidden series in Details. Its tooltip sums visible parts; Total sums both. |
| Missing or empty graph | Check the API response and saved source rows. The frontend renders an empty graph on missing response data. |
The page checks Analytics access, while `/podcast-users-summary` requires `READ` for `DASHBOARD`. Check both when a role can open the page but cannot load data. [Endpoint permission](https://github.com/subrite/subrite-crm/blob/6cd1850569be3b1702ca736a19320c7626efb7bc/api-server/src/modules/stats/controllers/stats.controller.ts#L427-L436).
## Verification limits
Source checked at `6cd1850` on 28 September 2026; UI observations are from 27 September. No new role replay or numerical reconciliation was performed. Spotify record retention and live aggregation freshness remain unverified. The UI help's selected-period wording conflicts with the month-to-date writer.
For controls and graph interpretation, see [Podcast users in Administrators](https://www.subrite.no/administrators/insights-podcast-users?md=true).
## Related pages
- [Podcast users](https://www.subrite.no/administrators/insights-podcast-users?md=true): Podcast users shows member counts for Spotify connections and month-to-date feed access through other apps. The counts can overlap.